Complacency and entitlement need not define your culture
Have you ever noticed how entitlement and complacency can creep into a workplace and then just take over ? Complacency and entitlement are mindsets that destroy your culture, and yes, it’s leadership that prevents complacency and entitlement from ruining your culture, but what aspect of leadership ?
I believe grateful leadership is the antidote to entitlement and complacency and more than that, gratitude is a lever for building a people-focused high-performance culture.
Feel free to use this simple framework which illustrates the connection to gratitude and so you can define one’s status—be it yours or somebody else.
STATUS WOE
This is the entitled mindset where nothing is ever good enough and one believes they deserve more. Entitlement is the equivalent of being ingrateful—the antithesis of gratitude.
STATUS QUO
This is the complacent mindset where one uncritically thinks it’s good enough as it is. Complacency is the equivalent of being ungrateful—this is the absence of gratitude—neither grateful nor ingrateful—taking things for granted.
STATUS GRO
This is the growth mindset where one is constantly on the lookout on how to make things even better. Growth is the equivalent of being grateful—it’s a pay-it-back or pay-it-forward attitude.
Here’s the thing—you can help people grow and develop and strengthen a grateful frame of mind. It’s simple and totally within your control.
